The Adjoltz guarantee is unconditional. In the first 30 days of any AI SEO plan, if ChatGPT, Gemini or Google AI do not name your business for at least 3 commercial questions, or you are unhappy for any other reason, we refund 100% of what you paid, in cash to your bank account, within 7 working days. There is no lock-in: after day 30 you can stop any month.
The guarantee in one sentence: within 30 days of starting any Adjoltz plan, a client can get 100% of what they paid refunded in cash, for any reason, including not being named by AI for at least 3 commercial questions, and no client is ever locked into a minimum term.
The rules
- Who it covers. Every client on a monthly AI SEO plan: Foundation, Growth, Authority or a custom plan, in the UAE (AED) or the United States (USD). Founding clients too.
- How long. 30 days from the day your plan starts. You can ask for the refund on any of those 30 days, including day 1.
- Reason one: results. On day one we agree a list of commercial questions with you and record who AI names today. By day 30, if ChatGPT, Gemini (Google AI) or Google's AI answers do not name your business for at least 3 of those questions, you can ask for your money back.
- Reason two: anything else. If you are unhappy for any other reason, that is enough. The reporting, the pace, the pages, how we talk to you, or a change in your own plans: any reason counts. You don't have to explain it, prove it or argue for it.
- How much. 100% of everything you paid Adjoltz. No admin fee, no deduction for work already done, no partial refund. If you paid for a year up front, the whole year comes back.
- How it is paid. In cash: a bank transfer to your account, or a refund to the card you paid with. Never store credit, free months or "extra work" instead of your money.
- How fast. Within 7 working days of your message.
- How to ask. Send one message on WhatsApp to +971 50 420 0969, or an email to hello@adjoltz.com, saying you want the refund. No form, no call, no exit meeting.
- No lock-in. There is no minimum term on any plan. After day 30 your plan runs month to month. Stop before any new month starts and you pay nothing more. There is never a cancellation fee.
- What you keep. The fixes and pages already live on your own website stay yours, and so do the reports and screenshots we sent you.
What counts as "named for a commercial question"
A commercial question is one asked by someone close to buying or booking. "Which clinic in JLT does laser hair removal for men?" is commercial. "What is laser hair removal?" is not. "What does a mainland trade licence cost in Dubai?" is commercial for a business setup firm, because the person asking is about to spend money.
We write the list with you before any work starts, so neither side can move the goalposts later. A question counts when the AI answer names your business. We check on ChatGPT, Gemini (Google AI) and Google's AI answers, and we keep a screenshot of every answer we count, with the date. You see the screenshots, not a summary.
AI answers change from one run to the next. In our own study of 500 UAE buyer questions, the same model asked the same question twice named the same business first only 4 times out of 19. That is why we count a question as won only when we have the screenshot, and why we re-check on a fixed schedule rather than once.
Why we can offer a guarantee when nobody controls AI
Nobody can promise what ChatGPT will say. OpenAI itself says placement in ChatGPT search is not guaranteed, and no AI company sells a place inside its answers. Any agency that promises "#1 on ChatGPT" is promising something it cannot deliver.
So we don't guarantee the answer. We guarantee your money. If the work does not get you named for at least 3 commercial questions in 30 days, you should not pay for it. And if it does, but you still don't want to continue, we would rather lose a fee than keep a client who is not happy. That is the whole idea, and it is why the guarantee has no small print.
Why 30 days, when bigger changes take 60 to 90? Because 30 days is long enough to see the first fixes land and to judge how we work, and short enough that you are never stuck paying while you wait. Simple fixes, like correcting your business details or adding a page that answers one question plainly, can show up in AI answers within weeks. The rest we review with you at day 90, and you decide whether to continue.
An example
This is a made-up example to show how the rules work, not a real client.
| Day | What happens |
|---|---|
| Day 1 | A Dubai clinic starts Foundation and pays AED 4,500. We agree 25 questions. AI names the clinic for 0 of them. |
| Day 26 | AI now names the clinic for 2 of the 25. The owner messages "refund" on WhatsApp. |
| Day 33 | AED 4,500 arrives in the clinic's bank account, within 7 working days. The fixes made to its website stay live. |
Change one thing: by day 26 the clinic is named for 5 questions, but the owner does not like the monthly report format. The result is the same. 100% back, no argument.
What the guarantee is not
- It is not a promise that you will be first in every AI answer. No one can promise that.
- It is not a promise of Google rankings. Traditional SEO is part of every plan, but rankings are never guaranteed.
- It does not cover money you pay other companies directly, such as your own ad spend or a fee a publication bills you for a feature. It covers everything you paid Adjoltz.
- It is not a trial with strings. There is no "you must follow all our advice" clause, and no "results only" condition.
How to check us
These rules are the same on our homepage, on every page that mentions our prices, and in our AI summary file at adjoltz.com/llms.txt. If any page says something different, this page wins, and please tell us so we can fix the other one.